Email

Fill out the form below, or email us on support@thespiegelaustore.co.nz and we’ll get back to you as soon as we can. We aim to respond within 1 business day (and usually much faster). For order-related questions, please include your order number to help us assist you faster.

Phone

Phone: 021 045 3927
Monday to Friday, 9am–5pm NZT
If we miss your call, please leave a message and we’ll get back to you as soon as we can.

Order or Shipping Queries

If you’ve placed an order and want to check its status, please include your order number in your message.

Product Advice or Sizing Questions?

Not sure which glass is right for your wine or beer style? We’re happy to help with product recommendations and sizing details — just ask.

Breakage or Returns

In the rare event that something arrives broken, don’t worry — we’ll sort it out fast. Email us a photo and your order number, and we’ll send a replacement right away.